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Vouchers

Learn more about vouchers and the voucher redemption process here.

What is a voucher?

A voucher is either a physical or digital code that you can redeem for baby caterpillars or ladybugs when you are ready to start your project. We offer kits that include vouchers, or digital vouchers on their own. A kit with a voucher does not come w

What is a kit with voucher?

When ordering a butterfly or ladybug growing kit, you have a couple of options. You can either order a kit with live, or a kit with a voucher. What's the difference?. Our kits with live come with live larvae included. Our kits with a voucher comes wi

Where can I purchase a voucher?

If you're interested in purchasing a kit with a voucher or a digital voucher, please follow these links. Butterfly Kits with Vouchers. Ladybug Kits with Vouchers. Ant Kit with Voucher. Digital Caterpillar Vouchers. Digital Ladybug Vouchers

How do I redeem my voucher?

To redeem your voucher follow these steps:. **Note: Do not enter your voucher code at checkout in the space that says "gift card/promo code". The voucher code only works when you put it into the orange "Redeem Your Voucher" tab.

How do I redeem multiple vouchers?

Redeeming multiple vouchers is quick and easy! To redeem multiple vouchers:. Once in your cart, you’ll see your items discounted and your voucher redemption fee calculated. Please note – We cannot waive or combine voucher redemption fees. There will

I've lost my voucher, what do I do?

Insect Lore is not responsible for lost, missing, or stolen vouchers. If your voucher has been misplaced since the purchase was made, please complete the following steps:. If necessary, please include a check for the redemption fee or if you would pr

My voucher says it's been used, but I have never used it.

If you are trying to redeem your new voucher and the pop-up states that it has been used, please call us or email the Happy Growing Team. It's possible that this is an older kit, and because the code is older, the website will not accept it. Please c

I've entered my voucher code on the website but didn't finish checking out, can I still use my voucher code?

Voucher codes are only redeemed when checkout is completed. If you did not complete your purchase, your code is still valid and redeemable the next time you would like to order!

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